CCC Expo 2022

Scorebuddy is a single platform combining QA, coaching, and conversational analytics.

Every day, over 300 clients in 20 countries, including TikTok, Costco, and Allianz, use our fully-scalable QA solution to save time, improve performance, and enhance CX.

From November 22 - 23, we’ll be at the ExCeL in London for the biggest call centre conference of the year, the Call & Contact Centre Expo 2022. Our exhibit will be located at Stand CC-K85 and we would be delighted if you stopped by to talk quality assurance, customer experience, and the latest industry innovations.

Live from London

Win a Pair of Beats Headphones

We’ll be giving away a pair of Beats headphones at the event, with the winner announced live from our booth at 2 pm on November 23. To enter, all you have to do is guess how many sweets are in the jar. You can click the button below to submit your guess or, if you want a closer look at the jar, come to Stand CC-K85 and give us your guess on the spot.

Caricaturist

Jon-Paul McCarthy

Award-winning artist Jon-Paul McCarthy will be at the Scorebuddy booth for the entire event. He’s already turned our team into caricatures, and he’ll be standing by if you want a cartoon version of yourself to take home.

Through evaluations completed on Scorebuddy, we can analyze 100% of our interactions to identify and promptly remediate the issues that really matter to customers.

Orla Murphy, Business Assurance Manager, Permanent TSB

Scorebuddy allows me to quickly spot trends and areas for improvement within the team with its scorecards & analytics, enabling me to manage, coach, and improve my team.

Leonie Cooper, Client Resolution Manager, Sanlam

Scorebuddy has made our quality assurance process easier and more efficient, leading to increased agent engagement and higher QA scores across the board.

Roni Reid, Quality Assurance Officer, Moneyboat

You’re Invited

Live from London

Win a Pair of Beats Headphones

Caricaturist