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Scorebuddy is a single platform combining QA, coaching, and conversational analytics.
Every day, over 300 clients in 20 countries, including TikTok, Costco, and Allianz, use our fully-scalable QA solution to save time, improve performance, and enhance CX.
From November 22 - 23, we’ll be at the ExCeL in London for the biggest call centre conference of the year, the Call & Contact Centre Expo 2022. Our exhibit will be located at Stand CC-K85 and we would be delighted if you stopped by to talk quality assurance, customer experience, and the latest industry innovations.
Award-winning artist Jon-Paul McCarthy will be at the Scorebuddy booth for the entire event. He’s already turned our team into caricatures, and he’ll be standing by if you want a cartoon version of yourself to take home.
Through evaluations completed on Scorebuddy, we can analyze 100% of our interactions to identify and promptly remediate the issues that really matter to customers.
Orla Murphy, Business Assurance Manager, Permanent TSB
The Call & Contact Centre Expo 2022 is taking place at the ExCeL in London from November 22 - 23, and you’ll find the Scorebuddy exhibit at Stand CC-K85.