G2 is the world’s leading software comparison site and each quarter they compile new industry-specific reports. Thanks to excellent customer feedback and substantial market presence, Scorebuddy consistently ranks as a Leader for Call Center QA.
In the most recent G2 Grid® Report, Scorebuddy earned 26 badges. including overall leader in contact center quality assurance, momentum leader, mid-market leader, small business leader, enterprise high performer, and more.
G2 Summer Report 2022 we earned 5 badges
G2 Fall Report 2022 we earned 5 badges
G2 Winter Report 2022 we earned 6 badges
G2 Spring Report 2023 we earned 6 badges
G2 Summer Report 2023 we earned 9 badges
G2 Fall Report 2023 we earned 24 badges
G2 Winter Report 2023 we earned 28 badges
G2 Spring Report 2024 we earned 25 badges
G2 Summer Report 2024 we earned 26 badges
G2 Fall Report 2024 we earned 26 badges
What do you like best about Scorebuddy?
“It is very easy to use. We can create our scorecards quickly and without any assistance. Pulling reports is very straightforward and there are so many options of reports available. They have a great support team who always reply within a few hours.”
What do you like best about Scorebuddy?
“This is the most feature-rich quality monitoring tool I've ever worked with, it's quite detailed and super user friendly, I've never worked on a better tool before.”
What do you dislike about Scorebuddy?
“After more than eight years of using Scorebuddy with three clients, I can't remember a single downside. Even their support team is very responsive in a timely manner.”