Scorebuddy’s Commitment to Connection

Ethical Business Practices

Integrity and professionalism are at the heart of our business operations, and we aim to uphold the highest ethical standards in everything we do by ensuring fair labor practices and responsible management of resources. We know that ethical governance is foundational to our future success and the continuing development of a positive company culture.

Customer Centricity

We’ve developed quality assurance software to help improve customer experiences, but we know that positive CX begins earlier in the process. It starts with ethical, responsible business practices on an organizational level. Our QA solution helps clients enhance interaction quality, while upholding high standards of data privacy and customer care, so they can build long-term, trusting relationships.

Environmental Sustainability

By prioritizing sustainable business practices and responsible software development, we are always taking steps to reduce our carbon footprint and maintain as low an environmental impact as possible. This means limiting our need for physical resources, minimizing requirements for travel where possible, and seeking the most energy efficient options for our data management needs.

Employee Empowerment

We know that a diverse, inclusive workplace adds the kind of varied perspectives we need to drive innovation. With that in mind, we’re always striving to cultivate a workplace where everyone feels welcome and comfortable in sharing their authentic vision. We work towards this aim by providing learning & development opportunities, flexible working arrangements, employee wellbeing initiatives, and more.

Data Privacy & Protection

With over 50,000 users spread across 25+ countries, we’re aware of our immense responsibility in the safe handling of a significant amount of customer data. As a result, we place a huge emphasis on data privacy and security policies designed to safeguard the personal, confidential information of our clients, their customers, and anyone who uses Scorebuddy.

Responsible AI Usage

We believe in the potential of AI to dramatically increase operational efficiency and facialite innovation. We’ve developed AI products to better support our customers in achieving their aims—and this development takes place under strict policies to ensure the responsible use of AI. Our AI solutions are ethical, secure, and customer-focused.

Scorebuddy is a proud member of Techies Go Green, a not-for-profit organization that supports tech businesses in reducing carbon footprint and becoming more sustainable. With a growing community of members from SMEs to Fortune 500s, Techies Go Green is creating a partner-driven ecosystem where businesses can support one another to achieve their climate goals.

Scorebuddy is proud to support a number of wonderful charities doing important work in the local community and beyond. We contribute to these incredible organizations through donations, events, and volunteering, and we’d encourage you to get involved too.

• Anam Cara provides support services for bereaved parents who have lost a child.
• The Kevin Bell Repatriation Trust assists bereaved families in repatriating the bodies of loved ones who have died abroad.
• Women’s Aid works to prevent and address the impact of domestic violence and abuse.
• Serve the City mobilizes volunteers to serve marginalized and vulnerable people in the communities around Ireland.
• Movember raises funds for men’s health initiatives, with a focus on mental health, suicide prevention, prostate and testicular cancer.