<img height="1" width="1" style="display:none;" alt="linkedin pixel code" src="https://dc.ads.linkedin.com/collect/?pid=102532&amp;fmt=gif">
bg-02

Scorebuddy Integration with Genesys

Connect your genesys pure cloud instance to scorebuddy qa to create targeted lists for evaluation and assign to evaluators for scoring. 

Genesys landing page-1
bg-03
Screenshot

Key Benefits

  • Automatically generate and assign scoring lists
  • Speed up scoring by scoring in one screen
  • All on one screen - calls, chat and emails side by side with a scorecard
  • Engage agents through data

Product Features

  • Seamless Integration
  • Automated Workflows
  • Scheduled Interaction Lists for scoring
  • Assign lists to evaluators
  • Side by Side Scoring
  • User Mapping
bg-04

Learn More
img-03