Scorebuddy Integration with Intercom

Connect Intercom instantly to Scorebuddy QA to create targeted lists and assign them to evaluators for scoring. 

Intercom landing page
Intercom screengrab

Key Benefits

  • Fully integration with Intercom
  • Create targeted lists for  evaluation and assign to evaluators for scoring
  • View calls, chat and email interaction details side by side with a scorecard - all no one screen
  • Results are presented to agents through engaging personal dashboards

Product Features

  • Seamless Integration
  • Automated Workflows
  • Scheduled Interaction lists for scoring
  • Assign lists to evaluators
  • Side by Side Scoring
  • User Mapping

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