bg-02

Scorebuddy Integration with LiveChat

Connect your LiveChat instance to Scorebuddy QA to create targeted lists and assign them to evaluators for scoring. 

Livechat landing page copy
bg-03
livechat dashboard

Key Benefits

  • Fully integrated with LiveChat
  • Create targeted lists for evaluation and assign to evaluators for scoring
  • View interaction details side by side with a scorecard – all on one screen
  • Results are presented to agents through engaging personal dashboards

Product Features

  • Seamless integration
  • Automated workflows
  • Scheduled interaction lists for scoring
  • Assign lists to evaluators
  • Side by side scoring
  • User mapping
bg-04

Learn More
img-03