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Online Webinar

2024 Update: How to Manage the Quality of Customer Care in Financial Services

Date: 24th April, 2024
Time: 8am PST | 11am EST | 4pm GMT 

Evolving regulations, industry disruption, and now added responsibilities around vulnerable customers—financial services agents are already overloaded and new challenges keep emerging.

Join the conversation as we explore the complexities of QA and customer care—and show you how to:

  • Create a vulnerable customer framework
  • Ensure customer care as you expand your product offering
  • Adapt to industry disruption
  • Cut costs with a more efficient QA framework
  • Use AI to reduce the risk of human error (with product demo!)

Don’t miss these expert insights into call center AI and automation—book your spot now.

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Fill out the form below to confirm your place in the webinar. Takes place on 24th April, 2024.