As quality assurance evolves, AI is unlocking new levels of efficiency, accuracy, and coverage. In this practical webinar, discover how to move from manual QA scoring to a fully automated, AI-powered program—without losing the human touch.
Join us to learn how to prepare your data and scorecards for automation, scale your QA with a proven step-by-step approach, and combine AI with human insight for reliable, full-coverage scoring. Perfect for QA, CX, and operations leaders ready to take the next step in automation.
What You’ll Learn: • How to prepare your scorecards and data for AI-powered automation • The crawl-walk-run approach to scaling AI scoring effectively • Best practices for blending AI automation with human oversight • How to measure impact and ensure your AI program drives business value
