Call Center Resources | Scorebuddy | Case Studies (3)

5CA Case Study

Scorebuddy's QA scorecard solution is being used at 5CA, a global outsourcer of customer service, to help improve quality, ...

Tucows Case Study

A publicly traded Internet services and telecommunications firm is using Scorebuddy QA scorecards to monitor behaviours that most ...

Beachbody Case Study LP

Scorebuddy's QA scorecard solution is being used at 5CA, a global outsourcer of customer service, to help improve quality, ...

WWF Case Study

They use Scorebuddy’s Compliance and Calibration modules to manage the quality of these campaigns. Compliance is used to...