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    contact center qa with chatgpt

    Shaping the Future of Contact Center QA with ChatGPT

    What is Scorebuddy Labs? Scorebuddy Labs is our innovation center, a team that experiments with new technologies to build a better platform. It’s a great place to be, discovering...
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    why call centers need ai

    Why You Need AI for Call Center Management

    Call centers are collecting more data from consumers than ever before, and, in return, people...
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