With almost two-thirds of call center agents stating that they benefit very little from coaching sessions, it’s clear that something has to change.
Introducing Scorebuddy Coaching—an integrated coaching solution that slots right into your existing QA infrastructure.
By merging QA and coaching, you can deliver personalized, data-driven sessions based on real-world interactions and behaviors. Make every session count with relevant, impactful coaching that drives agent engagement.
In this live webinar, we will explore:
Don’t miss out—watch today!
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