Harry McIntyre is the Product Owner here at Scorebuddy and, as the voice of the Scorebuddy Academy training videos, he’s something of a local celeb. Have you ever wondered who his favorite Paw Patrol character is? Well, if you have, today is your lucky day.
I’m from the UK and grew up in the Lake District (famous for poets, Kendal Mint Cake and as the birthplace of Peter Rabbit. Plus lakes).
January 2019. On the day of my birthday, no less.
I started in telecoms retail, before moving into the contact centre space (which also included a skip across the Irish Sea to Dublin). There I worked in their Quality Assurance and Coaching department listening to calls, coaching agents and onboarding their new staff.
Listening to clients tell us about their quality processes, asking questions and designing solutions to the problems they face. Working with the Development Team to build those solutions. Communicating to our Sales and Support teams how and why these solutions work so that they are positioned to help clients implement them to their fullest. And the odd coffee.
Solving problems. Be it designing new features, helping with customer implementation or showing people how to wring a good Americano out of the coffee machine (I did 6 months as a Barista in a fancy coffee spot).
Technology and literature.
Listening to Bon Jovi.
Building Lego with my little boy or getting stuck into a novel.
Pale Fire by Vladimir Nabokov. It’s a murder mystery in the form of an academic study of an epic poem. It can be read start to finish or by being directed through a meta-narrative by the references. It’s impossibly clever and enjoyable.
I don’t really watch TV, but having a 3 year old means that I frequently get to binge watch Paw Patrol. Favourite pup? Zuma!