Call Center Resources | Scorebuddy (8)

With 100 million+ users, Games 24x7 is one of India’s leading gaming companies, leveraging behavioral science, tech, and AI to ...

Evolving regulations, industry disruption, and now added responsibilities around vulnerable customers—financial services agents ...

Citizens Information Phone Service (CIPS) is a national helpline in Ireland dedicated to providing individuals with reliable, ...

The results are in - call center AI is a winner.

With one of the highest average attrition rates of any industry (42%), retention is a constant challenge for contact center ...

A regulatory lapse can lead to financial, legal, and reputational damage—so it’s no surprise that compliance has always been a ...

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